Privacy Policy

Last Updated: August 2005

Information Collection & Use

DOCTOR'S CHOICE SUPPLEMENTS is the sole owner of the information collected on www.equishine.com. DOCTOR'S CHOICE SUPPLEMENTS collects personally identifiable information from our users for order processing and shipping.

Orders

If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Frequently Asked Questions

We provide you the opportunity to ask questions regarding Equi-Shine products and other equine related questions on our site. If you participate, we may request certain personally identifiable information from you. Participation is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information may include contact information (such as email address and name), and demographic information (such as zip code, address, etc.).

We use this information to assist you and to monitor site traffic to better serve our visitors.

Customer Service

Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries and regarding product purchases and shipping if need be. We will communicate with you by email or telephone, in accordance with your wishes.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We may share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users.

We do not link aggregate user data with personally identifiable information.

Agents

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We do not use cookies directly on this site. PayPal, as our payment processor and shopping cart provider does utilize a temporary cookie to maintain your shopping cart selections, which allows you to select, modify, and review your cart selections, and purchase multiple items through one transaction. We do not link this information to any personally identifiable information you submit while on our site. As this cookie is set by PayPal, we have no access or control over the cookie.

If you reject cookies, you may still use our site, but your ability to use some of the shopping cart features of our site may be limited.

This privacy statement covers the use of cookies by DOCTOR'S CHOICE SUPPLEMENTS on www.equishine.com only and does not cover the use of cookies by any advertisers, third-party providers, or any sites linked to from this site. Review PayPal's privacy policy.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by DOCTOR'S CHOICE SUPPLEMENTS. Please be aware that we, DOCTOR'S CHOICE SUPPLEMENTS, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card information) on our order forms, you will be entering that information through an encrypted secure socket layer (SSL) connection on the PayPal website. Only your email and shipping information will be shared with us and we will not have access to your credit card information.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send email us at info@equishine.com.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us: by phone at 1-800-639-0249 or 608-831-4326, by email at info@equishine.com, or by mail at 2224 Pleasant View Rd, Middleton, WI 53562.

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